I have signed up for Addresscloud Maps but it says User Awaiting Setup

When a new user account is setup in Maps the Addresscloud Support team need to manually verify your account to ensure we setup you up with the correct profile.  This is an important step to ensure that we remain legally compliant to our data providers.  Your account will normally be setup within one working day.  If you have waited more than one working day or have additional questions please contact the Addresscloud support eam